Returns & Exchanges

We want you to love your hydration experience, so if you are not 100% satisfied with your Liquid I.V. purchase, we offer a 60-day money-back guarantee. Please note that items must be purchased directly from our official website to be eligible for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to start the process.

• 2.
  Select Reason

  Choose the specific product you wish to return and provide a brief reason for the request to help us improve your experience.

• 3.
  Package Your Item

  Securely pack the unused portion of your product or the original packaging and attach the prepaid shipping label provided via email.

• 4.
  Receive Your Refund

  Once our warehouse receives your return, we will process your refund to the original payment method within 5-10 business days.